Terms & Conditions
All of the designs are made from silver when indicated
We do not resize. The measurements and dimensions are provided and we will not accept returns due to issues with the size
All items that are silver bear the British hallmark (only small items are exempt).
Each item has been inspected by the London Assay Office before receiving the government stamps. This is the best guarantee of quality control.
Width and Length of each item are indicated in millimetres.
Please check the item dimensions before ordering, we cannot accept returns due to misinterpretation of dimensions or weights.
Shipping is calculated per item not per parcel
Shipping is payable as shown in the checkout section
Returns Policy – All sales are final. No returns allowed, however, customer satisfaction is important and if there are defects or malfunctions, items may be exchanged within 10 days of purchase. No returns on custom orders.
Claims for damages or loss in transit – Orders are carefully checked before being packaged safely. We do not accept liability once your order has left our premises. In case of damage or loss we will pass on all the shipping details to the customer if they wish to seek compensation with the carrier.
Website Copyrights – All images and text on this website is copyright. They may not be reproduced without permission for any commercial use.
Disclaimer – We reserve the right to change any of our policies, terms and conditions or website at anytime. Pictures of the items are not contractual due to each hand made item being slightly different particularly if an item is being commissioned.
Most items will be shipped First Class with insurance or USPS Priority and sent within three working days unless commissioned work which takes two – three weeks until sent. Once made, if being commissioned or if item is ready made, delivery is usually two or three working days in the UK or around 2–3 weeks for Europe and worldwide.
International shipping is exempt from Priority shipping status. Royal mail is used in most cases.